FAQ

"How long is the process from ordering to receiving the brownie?"  

Each brownie is baked fresh from the moment you order.  I aim to bake every order the same day and then dispatch the following day.   All orders placed over the weekend will be posted on Monday morning.

I use Royal Mail 24hr Tracked which will give you access to tracking information.

 

"How long do the brownies keep once refrigerated?"

We always recommend for the brownie to be eaten within a week for ultimate freshness. If you feel you can't simply pop it in the freezer and it will last for up to 3 months. 

 

"Is the chocolate Gluten Free?" 

Absolutely.  We use Callebaut Belgian chocolate which is 100% gluten free along with most of their other products too.

 

" What happens if I don't receive my order?" 

Hopefully with the use of tracked postage this shouldn't happen however if this should be the case please email me at Hello@browniemacs.co.uk and quote your order number in the subject.